My story began with epic resort booking at Booking.com! When we decide to travel, our main concern arises about Choosing accommodation that includes good surroundings, prioritising comfort with suitable cost, views, and facilities when selecting hotels or resorts, which ensure a balance between quality and affordability. So we were..!!!
We booked some resorts from Booking.com. We were so excited when we arrived at Phi Phi island because we booked a wonderful resort with amazing nature Named “The Cobble Beach”.
We saw their demo picture and viewed some positive reviews of that resort. So we were waiting at the pear, and after sometime found their staff who guided us to reach there. Booking.com showed a 5 minute walking distance from pear. But we found a 30 minute walking distance from the pear. So excitement became frustrations. Because with a baby it would be hard for us up down from there to the main area.
And we found that they don’t have lunch and dinner options. Only have a buffet breakfast. But the view from the resort was amazing, which is a perfect place for couples. But holding a baby or having old age people it’s difficult to manage as you have to come out several time to explore.
So we decided to cancel the booking and for that Booking.com charged for two nights but we stayed there for one night only!!.
Another story began when we went to Phuket and arrived at the premises of “Anona Beachfront Phuket Resort”. And found that we had booked for 30 December 2024 to 2 January 2025 by mistake. Which was after 1 year!!!! And That time was pick season, all hotels and resorts got booked already. Hardly we found 1 place to stay in another hotel which was far away from Patong beach. With a baby this was a bad experience based on our silly mistake.
So I suggest you, before booking any resort and hotel, must get enough information rather than rely on only Booking.com or other booking sites. Sometimes these sites do not provide exact information. Like the Cobble beach 5 minutes walking distance when sea tide is not high, other times you can not go from that route.
And Obviously recheck the date and time before booking anything.
Common Resort Booking Problems with Booking.Com
Booking.Com is popular for many reasons. But problems can still arise. Here are some common issues:
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Incorrect Hotel Information: Sometimes, the pictures do not match the actual hotel.
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Overbooking: Hotels may not honor your reservation due to overbooking.
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Hidden Fees: Some hotels charge extra fees not mentioned on the site.
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Poor Customer Service: Getting help can be hard when issues arise.
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Cancellation Issues: Sometimes, refunds take a long time or do not happen at all.
Steps to Avoid Problems For Resort Booking
Here are some tips to help you avoid problems when booking hotels:
1. Read Reviews
Before booking, always read customer reviews. This will give you an idea of what to expect.
2. Check Hotel Ratings
Look for hotels with good ratings. Aim for at least 4 stars or higher.
3. Understand The Cancellation Policy
Always check the cancellation policy before booking. This will save you headaches later.
4. Communicate With The Hotel
Contact the hotel directly after booking. Confirm your reservation and ask about any special needs.
5. Verify Hidden Fees
Look for additional fees. Sometimes hotels charge for Wi-Fi, breakfast, or parking.
What to Do When Resort Booking Go Wrong
Even with precautions, problems can still occur. Here is what to do:
1. Stay Calm
First, take a deep breath. Staying calm helps you think clearly.
2. Contact Customer Support
Reach out to Booking.Com customer support. They are there to help you.
3. Speak To Hotel Management
If the hotel has issues, speak to the management. They may offer solutions.
4. Document Everything
Keep records of your communications. This may help if you need to escalate issues.
5. Know Your Rights
Understand your consumer rights. This knowledge can empower you in disputes.
Using Booking.Com Effectively
Here are more tips for using Booking.Com successfully:
1. Use Filters Wisely
Use filters to narrow down your search. This will help you find the best hotels for your needs.
2. Book In Advance
Try to book your hotel well in advance. This often leads to better rates and availability.
3. Look For Deals
Check for special deals and promotions. Booking.Com often has discounts for early bookings.
4. Compare Prices
Compare prices on different websites. This can help you find the best deal available.
5. Use The Mobile App
The Booking.Com app is user-friendly. It makes managing your bookings easier.
Traveling to Thailand: Must-Know Tips
Traveling to Thailand can be fun and rewarding. Here are some tips to enhance your experience:
1. Learn Basic Thai Phrases
Knowing a few Thai phrases can be helpful. It shows respect for the local culture.
2. Respect Local Customs
Thailand has unique customs. Always be polite and respectful to locals.
3. Stay Hydrated
The weather can be hot and humid. Drink plenty of water during your travels.
4. Explore Local Cuisine
Try local Thai dishes. They are delicious and part of the culture.
5. Use Public Transport
Public transport is affordable and convenient. Use buses and trains to explore the country.
Frequently Asked Questions
What Common Issues Arise While Resort Booking With Booking.com In Thailand?
Common issues include overbooked hotels, inaccurate listings, and unexpected fees, leading to traveler frustration.
How Can I Avoid Resort Booking Errors?
Read reviews, confirm details directly with hotels, and book flexible options to minimize potential errors.
What To Do If My Resort Booking Is Canceled?
Contact Booking. com’s customer service immediately to resolve the issue and explore alternative accommodations.
Are There Hidden Fees With Booking.com?
Yes, always check the final price breakdown for hidden fees before confirming your booking to avoid surprises.
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